Common questions.

No. We confirm orders with a partial advance bank transfer (typically 50%). This keeps prices fair and quality consistent — no canceled deliveries, no last-minute downgrades.

Add the recipient name, colour mood, allergies, and any message at checkout — or send a brief on WhatsApp and we'll capture it directly. Every customisation is photographed before dispatch for your approval.

Yes. Tell us the budget, occasion, and recipient — we curate options. WhatsApp gets a real-person reply during business hours.

Yes — many of our senders are overseas Pakistanis. We deliver across Pakistan whether you're ordering from the UK, USA, Canada, UAE, Australia or anywhere else. Prices switch to USD automatically for overseas visitors.

Place your order with just your name and phone — then pay by international card (Visa/Mastercard) through a secure link we send on WhatsApp. You don't need a Pakistani bank account or mobile wallet.

Same-day in Faisalabad on orders confirmed before the daily cutoff, and next-day nationwide via Trax or Leopards. You approve a photo of the styled gift before it's delivered, so you know exactly what arrives.

Yes — share the occasion date and we schedule the delivery, then confirm to you (not the recipient) once it's handed over. Ideal for surprises sent from abroad.

Same-day in Faisalabad on orders confirmed before 1pm. Nationwide next-day via Trax or Leopards courier services.

Yes. Delivery is included in the price you see — free on every order across Pakistan. Nothing is added at delivery and nothing is paid to the courier on receipt. Same-day in Faisalabad is available on orders confirmed before the daily cutoff; nationwide is next-day via Trax or Leopards.

Friday is our off day. Orders placed Friday are styled and dispatched the next working day.

Yes. Share the date and a delivery window — we coordinate with the courier and confirm to you (not the recipient) once the gift is handed over.

Yes — minimum 10 units, with volume discounts at 25+. Lead time is 5–7 days for under 50 units, 10–14 days for bulk over 100. Branded packaging and inserts available.

Yes — custom logo stickers, branded ribbons, and printed message cards. Send a vector logo and we'll mock it up before production.

Yes — full tax invoices for corporate orders. Bank transfer is standard; net-30 terms available for established accounts.

Yes — every styled order is photographed before it leaves us. You approve before the courier picks up.

Send a photo within 24 hours of delivery — we replace florals and damaged keepsakes free of charge. See the returns & refunds page for the full policy.